Frequently Asked Questions

Timing

  • When can we call and set up inspections / When will this start / When can I fill out the grant/loan application?

    The program will officially start once we get the legal go-ahead on the program (or council feels comfortable enough to move forward proactively) and the ordinances and applications are prepared and voted on. You can get the inspection from the city right now and apply for the grant/loan once the program is in place, but there is the slight risk of this not moving forward. 

  • What happens if we call to start the process, but the city cannot complete the inspection or the contractor cannot complete the work in 2025?

    This is still being worked out, but we are hoping to build in some sort of grace period for these circumstances. 

  • Are there enough contractors to complete the work within the timelines?

    You may choose any licensed plumber to complete the work, or even complete the work on your own, provided you follow the laws and building codes. 

  • Will there be a 90-day deadline after the inspection?

    There is no specific 90 day timeline. But do remember, the timeframe in which the work is completed affects the benefits you are able to receive. 

  • Does the city have a target number of completions in a year?

    City inspectors have the capacity to inspect, at best, 700 homes per year. At a minimum, 500-600 houses need to complete repairs (not just get inspected!) to satisfy the EPA orders and make enough of an impact to offset the cost of building tanks. So really it’s more of a minimum. The more houses that complete these repairs, the better. 

  • Why would the city place a cap on how many can sign up for sump pump repairs in a certain year?

    It’s a capacity issue. City inspectors can only inspect around 700 properties per year, and realistically, reviewing the inspection reports, grant/loan applications, and re-inspections will all take time. It’s not that there’s a cap, it’s just that resources are limited. 

  • Once you are approved for a grant/loan, how many years does one need to stay/own the home?

    There is no requirement to stay in the home for a specific amount of time.  

  • Will mandatory inspections be city-wide, or only for those applying for the grant/loan?

    The inspections will be mandatory only for those applying for the program or wishing to receive a certificate showing they are in compliance. This may eventually change if enough peoole dont voluntarily sign up. 

Logistics

  • Do you have an outline of the steps/process?

    Not yet – the details are still in progress. 

  • Are there any restrictions on repairs?

    There will be restrictions on repairs in that the repairs must be fairly priced and specific to fixing illegal and illicit clean water connections. 

  • Will the lateral lining be completed in zones or by neighborhoods?

    Lateral lining will be completed in order that each area is bid, similar to the way that current sewer main lining projects are being completed. 

  • Can I choose my own plumber?

    Yes, you may choose your own licensed plumber. 

  • Can the homeowner repair/install/replace the sump pump?

    Yes, so long as all work is completed in accordance with building codes and laws. 

  • Once we have an inspection how long do we have to get the work done?

    There is not a specific time limit for completion of work, but the more quickly it’s done, the better, as the available benefits will change depending on the time frame. 

  • Will the laterals be inspected at the same time?

    Yes, to the extent that it is possible. The lateral will need to be inspected to see if clean water is making it into the system. 

  • Should I complete the inside the house repairs first, or wait to do it at the same time/after the lateral lining?

    Completing the inside of the house repairs first is recommended. You have access to better terms for the program and depending on the bid schedule of the private lateral lining, it could be a couple years before your neighborhood is completed. 

  • When the city relines the lateral, how close do they get to the house?

    They will get as close as possible to the property as possible without undermining the foundation. 

  • Does the city need to reline laterals and mains before the inside-the-house work?

    No. It is recommended to address the inside-the-house work as soon as possible. 

Financial

  • What if have higher income, but have financial circumstances, like medical bills?

    There will be hardship provisions for those in unusual financial circumstances. The details are still being worked out. 

  • Is there a limit or a cap on the amount of repair costs the grant/loan covers?

    No. However, 2 quotes will be required to be reviewed by the city to prevent price gouging and unfair pricing. 

  • What are the loan payback terms?

    The loan payback terms will vary depending on the amount of the loan to be fair to everyone. For example, a $1500 loan amount will have a shorter term repayment than a $15,000 loan. A matrix is being prepared to give people a better idea of what loan repayment may look like.  

  • Will there be asset testing?

    No. However, everyone will be subject to the income brackets. 

  • Can the city default you on your grant/loan and take possession of your house since they are saying it’s a lien?

    Similar to any loan, assessment or failure to pay taxes, if the loan is defaulted, then yes, this is something that could happen. 

  • Can we eliminate or drastically increase their percentages regardless of household income?

    Right now, potentially 75% of the city would be eligible to receive 100% grants. If the income brackets are drastically changed, there would have to be a limit or cap on the amount of each grant/loan, and people would have to pay more out of pocket. The way it’s designed now, no one, regardless of income, will need to pay out of pocket. 

  • Is the grant/loan ratio based on gross earning or AGI / On “Maumee/Federal Income?

    The ratio is based on Adjusted Gross Income. 

Legal / City

  • What do you mean by approval through the courts?

    Right now, we do not have a legal guarantee that this program, along with the lining of the private laterals, is an acceptable use of public funds. The city is pursuing all options available to get the legal green light, so to speak. A consent order/decree that includes this plan, or an order from a judge, would mean we are legally in the clear. 

  • How will the city manage the influx of people signing up?

    New positions have already been hired to more aggressively handle this plan, and the city has ordered another camera truck to increase the capacity for inspections. 

  • Will there be a waiting list based on the day I call or the day the city returns my call?

    That remains to be seen. Most likely, it will be by the day you’ve called in. 

  • What information or documents are requested for the application?

    These details are still being worked out, but most likely the application will be similar to other loan or grant applications. The other documentation will include the completed inspection from the city and 2 quotes for repair from licensed plumbers/contractors. 

Other Concerns

  • Will the inspector be looking for potential infractions to pin on the homeowner or are they only looking at the floor drain, footer tiles, etc.?

    The inspectors will be looking for illegal and illicit clean water connections, not all potential infractions. However, as a government representative, if they see something that is blatantly unsafe or illegal, they will have to report it. 

  • I don’t understand why there are differences based on income. Other grant programs don’t have those requirements.

    The income cap allows the funds to be able to cover all needed repairs, as opposed to having a limit. We’d be able to eliminate the income-based offerings if there were a limit of $5000 per grant, but then everyone would have to pay any repair costs over that completely out of pocket. This way, no matter what your income is, you’ll be at least eligible for a 0% interest loan. No one will have to pay out of pocket for repairs. 

  • How do I sell my home with all these repairs in flux?

    We understand this can be frustrating. We would recommend completing the inside-the-house repairs as soon as possible, so you could use your certificate/the fact the repairs are complete as a positive selling point for your home. 

  • Are income properties included, or will there be a different approach?

    Income properties are included in this program. The only difference in the approach would be if a pass-through corporation/LLC with little to no income is the legal owner of the property. The income requirements will be based on the owner’s income or the members of the corporation/LLC’s income. 

  • What if a homeowner inherits a family home and now owns two (2) homes, how does the matrix work?

    The grants are for each property, and the income requirements will be based on the person who owns it.

  • What about corporations who buy a Maumee home?

    They will be eligible for the same program as everyone else, and be subject to the same income requirements. 

  • Is the city going to put the easement back in place or repeal ordinance 50-2022?

    Not exactly. But by relining all the private laterals, including those in the right-of-way/easement, repairs or maintenance will likely be unnecessary for several years to come. 

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